Terms and Conditions

Welcome to Sakthi Marbles & Granites. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

General Information

Sakthi Marbles & Granites provides marble, granite, tiles, and related flooring products for residential and commercial purposes. These terms govern your use of our website and purchase of products from us.

Product Information

All products displayed are subject to availability.
Natural stone products such as marble and granite may vary in color, texture, pattern, and finish.
Images shown on the website are for reference purposes only and may differ slightly from actual products.

Pricing & Payments

All prices are subject to change without prior notice.
Prices listed may exclude delivery, installation, or applicable taxes unless stated otherwise.
Full or partial payment may be required before order processing.

Orders & Confirmation

Orders are confirmed only after payment verification.
Sakthi Marbles & Granites reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or unforeseen circumstances.
Customers must verify product specifications before confirming orders.

Delivery Policy

Delivery timelines are estimates and may vary depending on location and product availability.
Customers must ensure proper access for delivery at the site.
Any damage during transit must be reported immediately upon delivery.

Returns & Refunds

Natural stone and customized orders are generally non-returnable.
Returns or replacements will only be considered in case of manufacturing defects or incorrect supply.
Claims must be reported within 24–48 hours of delivery.

Installation Responsibility

Proper installation is the responsibility of the customer or appointed contractor.
Sakthi Marbles & Granites is not liable for damages caused due to improper handling or installation.

Warranty

Products are supplied as per manufacturer standards.
No warranty is provided against natural variations, wear and tear, or improper maintenance.

Intellectual Property

All website content including logos, images, text, and designs belongs to Sakthi Marbles & Granites and may not be copied, reproduced, or used without permission.

Limitation of Liability

Sakthi Marbles & Granites shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Privacy

Customer information collected through the website will be handled securely and used only for order processing and communication purposes.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.